YOUTUBE CHANNEL

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 Please allow up to 3-5 BUSINESS days (excludes weekends/holidays/any other USPS closing dates) to PROCESS your order.  

Noir Aesthetics is NOT responsible for lost/stolen packages or packages delivered to the WRONG address, so please make sure you provide the correct mailing address upon checkout. 

 Packages returned to Noir Aesthetics for an insufficient address or marked undeliverable may be resent at the courtesy of Noir Aesthetics (payment for reshipping may apply). 

 If you have not received your order, but it is marked as “Delivered” via CARRIER, you MUST create a claim with CARRIER.  ** If this happens on its first occurrence, we will send out a one time courtesy package **

There Are NO REFUNDS/EXCHANGES that will be granted. ALL SALES ARE FINAL! 

****YOU CANNOT CANCEL A ORDER ONCE IT HAS BEEN SHIPPED AND TRACKING NUMBER HAS BEEN SENT****

If you receive any damage or incorrect items please contact thenoiraesthetics@gmail.com within 48 HOURS(FULL NAME, ORDER NUMBER, PICTURE OF INCORRECT/DAMAGED ITEM) if not contacted within 48 hour timeframe it will be deemed final sale. 

Damage Items ARE:

A glass that is broken during transit and spilled all of the product or majority of it

A jar that has been busted open, has spilled over, or is completely empty.

Non- Damage Items ARE:

A glass bottle not completely filled to the top(helps avoid spillage) **bottles are filled 1-3 cm away**

Shipping box or pouch is damaged/dirty/stained but the product is intact. ( If the product are intact it is not considered damaged)

A Butter, Cream, Oil that leaks slightly out of the package. (That is normal with natural products and shipping unfortunately) ** WE DONT CONTROL SHIPPING IF PRODUCT IS NOT DAMAGED OR SPILLED ALL THE WAY OUT OR COMPLETELY GONE IT WILL NOT BE REFUNDED AND WE WILL NOT SEND A NEW PRODUCT **

You can contact us via 

EMAIL: SUPPORT@NOIR-AESTHETICS.COM